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Companies' external communication about employee well-being on their websites

(2021)

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Abstract
In today’s business world, companies face fierce, unrelenting competition for their most valued employees. As the adage goes 'mon essentiel', that is what communication means to companies. It is a necessity and definitely fundamental to companies. Taking into account employees’ emotional reality in the work context could give a new and effective direction to companies in the years to come. Most companies are implementing employee well-being programmes in order to adapt to changes in a highly competitive environment and many can be seen to adopt strategies in order to position themselves as employers of choice. This study aims to explore employee well-being communication on companies’ websites and social media pages. More specifically, we examined two international companies also operating in Belgium: GlaxoSmithKline (GSK) and Johnson & Johnson (J&J). A qualitative analysis of the companies’ websites and social media posts was conducted to explore what actions GSK and J&J have implemented to promote employee well-being at work. In the light of our results, it appears that both companies communicate about employee well-being in the career section. The focus is on well-being programmes with the aim of attracting talent.