Enterprise Resource Planning system pre-implementation methodology and organizational readiness in small and medium-sized enterprises : a case study at Venyo Europe S.A.

Details

Supervisors

Agrell, Per Joakim

Faculty

Louvain School of Management

Degree label

Master [120] en Ingénieur de gestion

Abstract

This thesis aims to discover and organize the Critical Success Factors relative to the implementation of an ERP system in a Small to Medium-sized business.As these factors are known to be largely discussed in the literature and have numerous articles published about them, we focus on a specific and less-studied phase of the implementation: the pre-implementation phase. During this pre-implementation phase, the company traditionally makes planning decisions in order to efficiently enter the actual implementation process. We go further by using said pre-implementation phase as a full-on transition process in which the company already reorganizes and creates structured business intelligence in order to reach a certain organizational readiness. The organization of these pre-implementation tasks and the importance of their contribution to the actual implementation represent the gap we are trying to fill a little with this thesis. This objective led us to the creation of a methodology destined to establish clear milestones for managers when they try to improve the workflow within their company and make sure that the data they own is properly formatted and complete.