"Coagulearning : Naviguez sans thrombus dans l'univers des anticoagulants" : Conception, mise en place et évaluation d'un e-learning à l'aide d'une Pharmacie des Horreurs, étude prospective interventionnelle au sein du Département Pharmacie du Chirec.

Details

Supervisors

Caryn, Victoire ; Stichelbaut, Guy ; Hubot, Pascaline

Faculty

Faculté de pharmacie et des sciences biomédicales

Degree label

Master de spécialisation en pharmacie hospitalière

Abstract

Background : Medication errors involving anticoagulants are common in hospitals. These errors can occur at all stages of the medication process and must be intercepted before affecting the patient. Pharmacists and pharmaceutical technical assistants (APT) play a crucial role in preventing prescription and dispensing errors. To achieve this, rigorous awareness and training on anticoagulants are essential. Objectives : The main objective of this study is to evaluate the effectiveness of an e-learning program focused on anticoagulants for APT and pharmacists in the hospital pharmacy distribution department. The secondary objective is to identify the areas of anticoagulant knowledge that are less well understood by APT and pharmacists. Methods : A prospective interventional study is being conducted at the three hospital sites of Chirec. The effectiveness of the e-learning program is assessed according to the first three levels of Kirkpatrick's evaluation model : satisfaction (level 1), change in knowledge (level 2), and change in behavior (level 3). To achieve this, the "error chamber" method is used, where participants must detect anticoagulant-related errors within a simulated pharmacy environment. Results : A total of 28 pharmacists and 24 APT participated in the study. The three levels of evaluation for the e-learning training indicated satisfaction and improvement in participants' knowledge and behavior. Specifically, both pharmacists and APT were better able to detect errors in the error chamber after completing the e-learning training. Additionally, by analyzing the errors that were least detected in the error chamber, the areas of knowledge that were less well understood before and after the training were identified. Conclusion : Our study has enhanced the vigilance of our hospital practitioners regarding medication errors, enabling them to navigate the complexities of anticoagulant management more effectively.