Deep Learning and Hybrid-Combinatorial Models for Telecom Sales Forecasting : Can Neural Networks Outperform Autoregressive Models ?
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- The telecommunications sector has become a dynamic battleground where rapid technological advancements, evolving consumer behaviors, and intensified competition define success. In Belgium, Proximus stands as a leader in this industry, yet it faces a critical challenge: understanding and optimizing the interplay between lead sales (driven directly by marketing actions) and non-lead sales (sales occurring without direct marketing influence). This duality not only impacts sales forecasting but also the efficacy of multi-channel marketing strategies. This thesis investigates the capability of modern forecasting methodologies, particularly deep learning models and hybrid approaches, to outperform traditional auto-regressive techniques like ARIMA and SARIMA. It further explores how marketing dynamics and economic indicators influence sales patterns, aiming to identify key drivers and enhance predictive accuracy.
Citations
Addae, P. (2025). Deep Learning and Hybrid-Combinatorial Models for Telecom Sales Forecasting : Can Neural Networks Outperform Autoregressive Models ?