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Impact of the Digital Age – internet, mobile phones and other information and communication technologies – on the delivery of humanitarian aid and the management of humanitarian crises. Opportunities, risks & challenges

(2017)

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HOET_87601500_2016-2017.pdf
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Abstract
The arrival and the democratization of internet and mobile phones has changed every aspect of our society. We have entered in the “Digital Age”, an epoch driven by information and communication technology innovations. This is changing how humanitarian aid is delivered and managed. This paper is aiming at reporting the state of the art on this, very rapidly evolving, subject. To do so, this paper uses multiple illustrative examples of what has been done and set in place during the last crises and how this now might allow to help preventing the next crises. After the description of the impact of the Digital Age on the humanitarian aid, the opportunities and the risk of those changes are analysed and the major challenges that humanitarian actors will have to face in the following years are described, based on this analysis.